SonicSphere Studios

Privacy Policy

This Privacy Policy describes how SonicSphere Studios ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your information. This policy is effective as of October 26, 2023.

1. Data Collection

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you contact us, book a session, or subscribe to our newsletter.
• Usage Data: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, the time you spend on each page, and your IP address.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. See our Cookies Policy for more information.

2. Data Usage

We use the collected information for various purposes, including:

1. Providing and Improving Services: To deliver the services you request, personalize your experience, and improve the functionality and content of our website.
2. Communication: To respond to your inquiries, provide customer support, send you updates about our services, and share promotional offers (with your consent).
3. Analytics: To analyze website traffic, track user behavior, and gather demographic information for internal purposes, such as improving our marketing strategies and website design.
4. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
5. Marketing: With your explicit consent, we may use your personal information to send you newsletters, promotional materials, and information about upcoming events at SonicSphere Studios. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.

We may also use your data to improve our services. For example, analyzing recording session preferences to optimize studio configurations or tracking website visitor patterns to enhance user experience.

3. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission and storage.
• Secure Servers: Our servers are housed in secure facilities with restricted access.
• Access Controls: We limit access to personal information to authorized personnel who need it to perform their job duties.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

In the event of a data breach, we will notify affected users as required by applicable laws and regulations, taking all reasonable steps to mitigate any potential harm.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

For detailed information on the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our dedicated Cookies Policy.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by SonicSphere Studios. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

For example, if we embed a YouTube video on our site, YouTube's privacy policy would apply to your interactions with that video.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information to provide you with the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "effective date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SonicSphere Studios
6253 Hollywood Boulevard, Suite 200
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 856-7400

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information.
• Objection: Object to the processing of your personal information.
• Restriction: Request that we restrict the processing of your personal information.
• Data Portability: Request that we transfer your personal information to another organization.
• Withdraw Consent: Withdraw your consent to the processing of your personal information (where applicable).

To exercise these rights, please contact us using the contact information provided above. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.

11. International Data Transfers

As a global business, we may transfer your personal information to countries outside of your jurisdiction, including to the United States, where our servers are located. These countries may have data protection laws that are different from the laws in your country.

When we transfer your personal information internationally, we will take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws. These safeguards may include using standard contractual clauses approved by the European Commission or relying on other legally recognized mechanisms for international data transfers.